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The Joint Commission is an independent, not-for-profit organization who accredits and certifies more than 20,000 healthcare organizations and programs in the United States. Joint Commission accreditation and certification is recognized nationwide as a symbol of quality that reflects an organization’s commitment to meeting certain performance standards.
To continuously improve healthcare for the public, in collaboration with other stakeholders, by evaluating healthcare organizations and inspiring them to excel in providing safe and effective care of the highest quality and value.
All people always experience the safest, highest quality, best-value healthcare across all settings.
El Rio Health is proud to join other leaders in the country in the Healthcare Equality Index. El Rio Health is the only organization in Arizona to receive a perfect score of 100%. The Healthcare Equality Index (HEI) is the national LGBTQ+ benchmarking tool that evaluates healthcare facilities’ policies and practices related to the equity and inclusion of their LGBTQ+ patients, visitors and employees.
A Patient Centered Medical Home (PCMH) is a model of primary care that focuses on the patient’s entire well-being. As such, the PCMH includes a team of care providers (e.g. physicians, nurses, pharmacists, nutritionists, social workers and educators). PCMH’s work closely with patients and their families, recognizing the unique needs, cultures and beliefs of each patient.
NCQA Accreditation measures the following five areas of performance:
Health plan activities that help people maintain good health and avoid illness: Does the plan give its doctors guidelines about how to provide appropriate preventive health services? Do members receive appropriate tests and screenings?
Health plan activities that help people recover from illness: How does the plan evaluate new medical procedures, drugs and devices to ensure that patients have access to the most up-to-date care? Do doctors in the plan’s network advise patients to quit smoking?
Health plan activities that help people manage chronic illness: Does the plan have programs in place to help patients manage chronic conditions like asthma? Do diabetics, who are at risk for blindness, receive eye exams as needed?
Health plan members’ access to needed care and good customer service: Are there enough primary care doctors and specialists to serve all plan members? Do members report problems getting needed care? How well does the plan follow up on grievances?
Health plan efforts to ensure that each doctor is licensed and trained to practice medicine and that plan members are happy with their doctors: Does the plan check whether physicians have had sanctions or lawsuits against them? How do plan members rate their personal doctors or nurses?
El Rio Health has achieved Gold status in the NACHC Advocacy Center of Excellence (ACE) Program. Earning Gold ACE status requires serious dedication and prioritization of health center advocacy.
HRSA Quality Recognition – Advancing HIT For Quality
HRSA Quality Recognition – Covid-19 Public Health Champion
HRSA Quality Recognition – Addressing Social Risk Factors
El Rio Health is honored to provide excellent care for women and their children.